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New membership registration
※We're proud to say our site is extremely secure and we don't bill anything extra besides the fixed rates stated above.
※You don't need to worry about extra billing from overseas connections etc.
※We take care of your privacy and never give out any of your information to third parties.
※Credit cards that can be used with our membership program are VISA, Mastercard, JCB, American Express or their affiliated credit cards.
■ If you have any questions concerning credit card billing, please contact our support team through the following e-mail addresses.
Credit support center
E-Mail:info@example.com
■ Concerning credit card narratives
You will see either "example.com"on your credit card statement.
In case an error occurs after payment by credit card
・The credit card number or date of expiry may have been incorrect.
・For an unknown reason the credit card cannot be used.
・You tried to pay with a credit card which was not issued by VISA / Mastercard / JCB / American Express or their affiliated credit cards.
・During membership registration an incorrect type of credit card was selected.
In case none of the above reasons applies, please contact your credit card company.
■ In case the credit card processing form is not displayed, please try changing Internet Explorer's settings using the following steps.
1. Download the latest version of Internet Explorer from http://www.microsoft.com/japan/ie/
2.Open Internet Explorer's version information in the help menu.
3.In case the displayed "cipher strength" is lower than 128 bit, please update or upgrade Internet Explorer through the official microsoft site.
■ In case you do not receive the payment confirmation e-mail
After payment is completed, you should receive a payment confirmation e-mail in the e-mail address you've registered at our site.
In case you did receive this e-mail, please contact our support team through the support page.
For our support page, please click here.
■Concerning cancellation of membership
Membership account at our site will be automatically renewed upon its expiry. If you wish to cancel your membership, please submit us cancellation request form following the link below.
Please fill in your registration information and click the "Cancellation" button. When the membership cancellation process is completed, you will receive a confirmation e-mail in the e-mail address you registered at our website.
Your membership account will be automatically renewed unless you submit us cancellation request form. You shall submit us the cancellation request form at least 10 days prior to the next payment.
Please note that after you cancel your membership, you can keep using our site until your current membership term expires.
In order to cancel your membership, please click here ⇒ Cancellation Request Form
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Customers with VISA / Mastercard / JCB / American Express Our site has received an SSL certificate from Starfield, confirming our status as a secure site. While using our site you will notice the url will not contain http:// as usual, but https://, meaning you've entered a secure page. Any information entered on the site will be encrypted by a 256 bit cypher which can then be safely sent over the internet. Customers' credit card information will also be encrypted and then safely stored, so this can never fall in the hands of any third party. |